Northrop Grumman - Ensuring Mission-Critical Operations
OPM Experts LLC conducted a comprehensive assessment across multiple divisions of Northrop Grumman, employing a collaborative approach that engaged a wide range of leaders to enhance project management efficiency. Through expert facilitation, OPM Experts identified key opportunities for improvement, aligning with Northrop Grumman’s strategic priorities and cultural values. Our experiential training and actionable recommendations empowered Northrop Grumman to significantly improve project management processes, demonstrating OPM Experts LLC's profound capability in driving organizational excellence and fostering innovation within the defense sector.
“OPM Experts performed an assessment of several divisions within Northrop Grumman. A broad cross-section of leaders was enrolled to identify opportunities for improving project management quickly and unobtrusively, using an approach complementing our implementation of SEI’s CMMI. We obtained a consensus view from among process owners and practitioners of the current state of capabilities and low hanging fruit, emphasizing strategic priorities. Their OPM3 training course was excellent and well-presented. They handled a challenging audience with patience and professionalism. They were very responsive and responsible in assisting us in producing a valuable, high quality end product. Top qualities: Great results. Personable. Expert.”
When there are many competing stakeholders working on a shared problem, often the best way to achieve collaboration is to use an objective third-party facilitator.
Challenge
Northrop Grumman is a multi-billion dollar defense company known for its ability to master the largest, most complex system challenges for its defense and intelligence clients, providing a broad array of technologically advanced, innovative products services and solutions in systems integration, defense electronics, information technology, advanced aircraft, shipbuilding, and space technology. Having implemented SEI's CMMI, Northrop Grumman was committed to continuous improvement in project performance, and wished to establish a best practice framework for assessing its project management capabilities and for identifying and deciding which highest leverage improvement opportunities to pursue.
Solution
OPM Experts performed an assessment of many divisions within Northrop, beginning with a workshop comprised of cross-functional personnel who were process owners in their respective organizations. This was followed by surveys deployed online unobtrusively and facilitated by conference calls that accomodated the wide geographical differences among participants. The assessment addressed Integration Management, Scope Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management, and Procurement Management. The assessment was documented in a report that included specific and actionable recommendations for improving project management.
Results
Northrop Grumman was able to enroll a broad cross-section of leaders within the company to assess the organization's project management capabilities and to identify opportunities for improving project management quickly and unobtrusively. We orchestrated consensus regarding the current state and next steps in their journey of continuous improvement as well as a process for deciding among improvement alternatives that aligned with their culture, values, managerial philosophy, and quality policies.
