Client Case Study

Every project-based organization needs an effective project management methodology.

Challenge
Our Business Software Implementation client is a leader in collaborative business software. Their software supports some of the most complex business challenges. As such, the implementation of their software products through projects requires a best-in-class methodology. Our client turned to us to assess and develop their Project Management Methodology.

Solution
We worked to understand our client's unique strategies, business environment, and culture. Then we leveraged industry standards in ways that fit our client's needs. We analyzed all components of the methodology, and interviewed executives, process owners, and project managers. We recommended improvements resulting in a new streamlined methodology designed to transform processes into organizational capabilities.

Results
Our client published a new streamlined methodology incorporating delivery models covering the entire project lifecycle, establishing a standard delivery WBS, integrating and optimizing roadmap authoring and delivery tools, and enabling efficient delivery of add-on packages with additional details and artifacts from different practice areas and content producing units. The client said this would enable them to deliver services in a more remote and automated way as well as to establish effective ecosystem adoption mechanisms. Indicators of success were high volume processes, scalable operations, and reduction of TCI (total cost of implementation) on-site and remotely by institutionalizing the methodology. Strategically this increased velocity to deliver more projects faster with a higher level of consistency.